Terms & Conditions

01 — Agreement to Terms

By accessing or using this website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use this website.

These terms constitute a legally binding agreement between you and Mac and Mac Power Partnership LLC (“Vita Nova,” “we,” “us,” or “our”).

02 — About Vita Nova

Vita Nova is a private wellness residence operated by Mac and Mac Power Partnership LLC in South Florida. Vita Nova is a private, all-pay residential program for adults aged 21 and older. We are not a hospital, treatment center, licensed clinical facility, or rehabilitation center.

Vita Nova offers a private, personal, high-touch residential experience. Mac and Laura work directly with each client in a private home setting. The program is all-inclusive and covers accommodations, meals, 24-hour security, nursing support, wellness services, and personal time with Mac and Laura.

03 — Eligibility

Our website and services are intended for individuals aged 21 and older. By using this website, you represent that you are at least 21 years of age. We do not knowingly collect information from or provide services to anyone under the age of 21.

04 — Use of the Website

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use this website for personal, non-commercial purposes, subject to these terms.

You may:

• View and read the content on this website for your personal information
• Submit contact forms and inquiries for legitimate purposes
• View and pay invoices that have been addressed to you
• Share links to our website on social media or other platforms

You may not:

• Use this website for any unlawful purpose
• Attempt to gain unauthorized access to any portion of the website or its systems
• Use automated tools, bots, or scrapers to extract data from the website
• Interfere with or disrupt the website’s operation or servers
• Impersonate any person or entity in connection with the use of the website
• Submit false, misleading, or fraudulent information through any form on the website

05 — Acceptable Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

Prohibited behavior includes but is not limited to:

• Harassing, abusing, or threatening other users or our staff
• Transmitting obscene, defamatory, or offensive content
• Attempting to disrupt, overload, or compromise the website’s infrastructure
• Using the website to distribute spam, malware, or other harmful content
• Collecting or harvesting personal data of other users without their consent
• Using any form on the website to submit unsolicited advertising or promotional material

We reserve the right to suspend or block access to the website for anyone who violates these terms.

06 — Intellectual Property

All content on this website, including but not limited to text, images, photographs, graphics, logos, icons, videos, audio, design elements, layout, and software, is the property of Mac and Mac Power Partnership LLC or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not:

• Copy, reproduce, distribute, or create derivative works from any content on this website without our prior written consent
• Use our name, logo, branding, or any other proprietary marks without authorization
• Remove or alter any copyright, trademark, or other proprietary notices on the website

The Vita Nova name, logo, and all related marks are trademarks of Mac and Mac Power Partnership LLC. All other trademarks, product names, and company names mentioned on the website are the property of their respective owners.

07 — Form Submissions & Communications

When you submit a form on this website, including the “Get Started” form, you agree that:

• All information you provide is accurate and truthful to the best of your knowledge
• Mac or Laura may contact you using the information you provide (phone, email, or text, based on your stated preference)
• Your submission creates a record in our internal system that may be reviewed and followed up on
• We may store your information as described in our Privacy Policy

We reserve the right to decline, ignore, or delete submissions that contain spam, false information, or content that we determine to be inappropriate or abusive.

08 — SMS Consent & Communications

By checking the SMS consent checkbox on any form and submitting the form, you expressly consent to receiving SMS (text) messages from Vita Nova at the phone number you provided. This consent is not a condition of receiving services.

Consent Details

• SMS messages are delivered through Telnyx, a third-party telecommunications provider
• Message frequency varies based on your interaction with Vita Nova
• Standard message and data rates may apply from your mobile carrier
• Your consent, including your IP address and timestamp, is recorded for compliance purposes

How to Opt Out

You may opt out of SMS communications at any time by:

• Replying STOP to any SMS message you receive from us
• Contacting us directly at (954) 355-2040 or office@macandmacgroup.com

Opt-out requests are processed immediately. After opting out, you will receive a single confirmation message, and no further SMS messages will be sent.

Help

Reply HELP to any message for assistance, or contact us at (954) 355-2040.

09 — Payment Terms

Vita Nova is an entirely private-pay program. We do not accept insurance, and we do not work with insurance companies.

Payment for Services

• Full payment is arranged privately before arrival
• Payment is made by cashier’s check or wire transfer, payable to Mac and Mac Power Partnership LLC
• Program investment is discussed personally during your first call with Mac or Laura
• All programs are all-inclusive — accommodations, meals, 24-hour security, nursing support, wellness services, and all time with Mac and Laura

Online Invoice Payments

If an invoice is sent to you, you may pay online through our secure public invoice portal. Online payments are processed by Stripe, Inc. By making an online payment, you agree to Stripe’s terms of service and privacy policy.

We accept major credit and debit cards for online invoice payments. We do not store your full payment card information on our servers.

Refunds

10 — Invoices

Invoices are generated and managed through our internal system. When an invoice is sent to you, you will receive a unique link to view and pay the invoice through our public invoice portal.

• Invoices are accessible only via their unique public link
• Invoice status and details are accurate as of the time they were created or last updated
• We reserve the right to void or amend invoices that contain errors
• Invoice view counts and first-view timestamps are recorded for business purposes

11 — No Medical or Clinical Advice

Vita Nova is not a medical facility, hospital, treatment center, or licensed clinical program. We do not employ licensed medical professionals, therapists, counselors, or psychiatrists as part of our core program. Nursing support provided at the residence is for general wellness and does not constitute medical treatment.

The information provided on this website is for general informational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.

If you are experiencing a medical emergency, call 911 immediately.

If you are in crisis or having thoughts of self-harm, please contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

12 — Disclaimers

This website and all content, features, and services available through it are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied.

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the website will be uninterrupted, secure, or error-free
• Warranties regarding the accuracy, completeness, or reliability of any content on the website
• Warranties that defects will be corrected or that the website is free of viruses or harmful components

We do not warrant that any specific results will be achieved through the use of our services. Individual outcomes vary and depend on many factors beyond our control.

Testimonials and statements on this website reflect the personal experiences of specific individuals and are not guarantees of results. Your experience may differ.

13 — Limitation of Liability

To the fullest extent permitted by applicable law, Mac and Mac Power Partnership LLC, its owners, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, use, or goodwill
• Personal injury or property damage arising from your use of the website
• Any unauthorized access to or use of our servers or any personal information stored therein
• Any interruption or cessation of transmission to or from the website
• Any bugs, viruses, or similar harmful code that may be transmitted through the website by any third party

In no event shall our total liability to you for all claims arising from or related to your use of the website exceed the amount you have paid to us, if any, in the twelve (12) months preceding the claim.

14 — Indemnification

You agree to indemnify, defend, and hold harmless Mac and Mac Power Partnership LLC, its owners, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

• Your use of the website or services
• Your violation of these Terms and Conditions
• Your violation of any rights of a third party
• Any content you submit through the website

15 — Third-Party Links & Services

This website may contain links to third-party websites or services, including but not limited to Stripe for payment processing, Telnyx for SMS delivery, Google for analytics and advertising, and Meta for advertising.

We are not responsible for the content, privacy practices, or terms of any third-party websites or services. You access third-party websites at your own risk. We encourage you to review the terms and privacy policies of any third-party service you interact with.

The inclusion of a link to a third-party website does not imply endorsement, sponsorship, or recommendation by Vita Nova.

16 — Confidentiality

Vita Nova takes client confidentiality seriously. Every person who enters the residence signs a permanent confidentiality agreement. Your participation in the program is known only to the people inside the residence.

Information you submit through our website forms is treated as confidential. It is shared only among authorized staff members who need it to respond to your inquiry and manage your client relationship. We do not share your personal information with third parties for their independent marketing purposes.

Because we do not work with insurance companies, no personal health information is filed, coded, reviewed, or stored by any insurance provider.

17 — Termination

We reserve the right to terminate or suspend your access to this website at any time, without notice, for any reason, including but not limited to:

• Violation of these Terms and Conditions
• Engaging in fraudulent, abusive, or illegal activity
• Submitting false or misleading information
• Attempting to compromise the security or integrity of the website
• Any conduct that we determine, in our sole discretion, to be harmful to the website, its users, or our business

Upon termination, your right to use the website ceases immediately. Sections of these terms that by their nature should survive termination will survive, including but not limited to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

18 — Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

19 — Dispute Resolution

Any dispute arising from or relating to these Terms and Conditions or your use of this website shall first be addressed through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through the methods described below.

20 — Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. When we make changes, we will update the “Last Updated” date at the top of this page. For material changes, we may provide additional notice on our website.

Your continued use of the website after any changes constitutes your acceptance of the updated terms. If you do not agree to the updated terms, you should stop using the website.

We encourage you to review these terms periodically to stay informed of any updates.

21 — Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these terms. The remaining provisions shall continue in full force and effect.

22 — Contact Us

If you have questions about these Terms and Conditions, please contact us:

• Phone: (954) 355-2040
• Email: office@macandmacgroup.com